The participant from Greece has actually been expecting a withdrawal for less than two months. Sad to say, their payout hasn’t been acquired yet. The participant afterwards verified which the withdrawal was processed efficiently, for that reason we marked this grievance as resolved.
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The player from Slovenia had their account suspended and winnings voided immediately after unsuccessful further account verification.
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An Austrian player had been looking forward to about two weeks for his or her withdrawal. Regardless of acquiring completed the prolonged KYC system, the withdrawal requests had been turned down many situations. The accountable department had not responded towards the reported difficulty.
The participant from Ukraine experienced struggled Using the prolonged verification method at Bongo Casino. The Casino frequently found motives to hold off verifying the account, extending the method for more than per month and therefore stopping the participant from accessing their funds. The participant claimed which the casino was asking for unnecessary documentation connected to a card which was not useful for the casino deposit.
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The player from Greece had expert a substantial harmony reduce even though wagering a reward. The casino experienced claimed the winnings were being capped along with the participant experienced employed serious cash bets while wagering the bonus from free of charge spins, which the participant disputed arguing the stated terms weren't relevant to his scenario. Just after a thorough investigation and communication amongst the player, the casino, along with the Grievances Group, the casino experienced confirmed that the player experienced participated in two promotions simultaneously.
The participant from Greece experienced an unwanted bonus added on the account quickly. Regardless of whether we assumed that the issue has been solved, without having a confirmation from the participant, we had been pressured to reject this complaint.
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The participant from Greece is experiencing problems withdrawing his winnings as a consequence of ongoing verification. The player later on confirmed which the withdrawal was processed productively, for that reason we marked this complaint as resolved.
The participant from Greece had problems withdrawing his revenue from Bongo Casino. Moreover, he observed this casino was missing its validator badge, which elevated fears regarding the platform's legitimacy. The player had to wait for a longer time than originally said for his withdrawal resulting from more doc requests for KYC verification.
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Two greatly divided bongo subspecies exist in progressively fragmented populations. The larger mountain bongo (
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The participant from Cyprus requested a withdrawal back in March. Considering that then he is undergoing the verification process. The problem has been settled properly.
The player utilized Jeton for his transactions and had no pending withdrawal requests At the moment. After communicating with the problems workforce, the player verified that every one balances had been withdrawn and requested to withdraw the complaint, which we experienced marked as fixed.
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The participant from Greece had experienced delays together with his withdrawals totaling five,three hundred euros. The casino had claimed that the participant's financial institution turned down the transfers, even so, the bank experienced denied getting any money transfer through the casino. The casino were withholding transaction proof as well as the participant's withdrawals had remained pending. The player had accused the casino of being dishonest and insisted that his lender experienced hardly ever obtained any money.
The participant from Austria is dealing with problems withdrawing cash since the transactions via chosen payment system aren’t offered. The player informed us that the casino paid him out.
The player from India is blocked immediately after requesting a withdrawal. The participant afterwards verified that the casino reopened his account, consequently we marked this criticism as solved.
The participant from Germany requested a withdrawal and, immediately after roughly two months of awaiting payment because of the lengthy verification process, he made a decision to come up with a criticism.
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The casino subsequently closed his account because of a violation of their Conditions & Ailments, exclusively relating to numerous accounts. The Problems Crew reviewed the proof provided by the casino and concluded the steps taken had been justified, leading to the rejection of the player's complaint.
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We requested For additional proof although the casino stopped replying, hence we were so far forced to close the complaint as unresolved.
